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THE DISTANCE MANAGER - A Hands-On Guide to Managing Off-Site Employees and Virtual Teams

Management in SERVICE INDUSTRIES

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OPERATIONS MANAGEMENT IN SERVICE INDUSTRIES AND THE PUBLIC SECTOR

THE ECONOMIC THEORY OF "MANAGERIAL:CAPITALISM

Operations Management (fourth edition)

OPERATIONS MANAGEMENT: CONTINUOUS IMPROVEMENT

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High Performarce Manufakturing Global Perspectives

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AN INTRODUCTION TO OPERATIONS MANAGEMENT